FAQ
PRODUCT
IN STORE SERVICE:
SUITS
What is fresco lana?
Wool voile or frescolana, is a woolen fabric of medium or light weight, crease-resistant, and durable. The rough hand, shaved and dry is determined by combed and strongly twisted wool.
It is made with finely combed and carded wool. Its fineness is indicated by a code super’s, as a Super 100’s, Super 120’s, Super 140’s, the higher the number the greater the warp fineness and thus the quality of the fabric. The wool used is pure merino wool.
A wool suit can be worn all year round?
A dress 100% wool is wearable all year, taking care of the weight. (250g for four a seasons suit)
Where my May Faber suit is made?
Our product and ‘totally made in Italy, is the tissues that manufacture. Through trusted partnerships with leading manufacturers of tailored suits of the Italian tradition, we aim to offer a quality product that will last over time and gives absolute comfort.
The price of my suit changes according to the details that I choose?
Absolutely not, the price is determined only by the fabric.
How long shall I wait my suit to be ready?
The suit manufactory takes 4 weeks after your order confirmation.
Where can I see some May Faber suit samples?
You can visit us at our store in Milan or look at some examples on our site in the suits section.
All other May Faber products are fully customizable and have significantly shorter production time than the creation of a suit.
Visit us in Via Canonica angolo Via Prina 1, in Milan.
ONLINE SERVICE:
MAY FABER CUSTOMISED SHIRTS
Where my MAY FABER shirts are made?
They are entirely Made in Italian by our tailors and each garment is made according to your choice.
What fabrics are used for a May Faber shirt?
We use only 100% cotton fabrics, Made in Italy, easy iron.
How long shall I wait my MAY FABER shirt purchased online?
As a customised shirt, manufacture will take 15 working days after taking charge of the order.
MAY FABER MADE TO MEASURE BELT
Where my May Faber belt is made?
They are entirely Made in Italian by our tailors and each detail is made according to your choice.
Which materials are used for a May Faber belt?
We use only leather or steel: Made in Italy, hypoallergenic, excellent durability.
How long shall I wait for my May Faber made to measure belt purchased online?
As a made to measure belt, the construction will take 15 working days after taking charge of the order.
SHIPMENT
How the product purchased online will be shipped?
The product will be carefully packaged and shipped from our custore service and traced by courier. Our customer service will take care of the shipment to your delivery address.
Would be possible to change the delivery address once the order has been placed?
Of course, promptly contact our customer service within one week from your order: info@mayfaber.com
May Faber works to ensure delivery within the time frame estimated by taking charge of the order, subject to delays due to national holidays that could slow down deliveries by the logistical points of the express mail.
The shipment is made by courier and changes according to the destination.
All customs clearance charges are the responsibility of the recipient.
RETURNS OR REFUNDS
Our customer service is at your disposal to support your requests.
From the date of receipt of your purchase, you have 3 days to return the product.
Our customer service will agree with you the date of withdrawal of the return and refund.